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Customer Service in a Health and Social Care Setting

Health, Public Services and Care

Health, Public Services and Care
Health, Public Services and Care

What will you be working towards?

Code 6396/020
Qualification Type Other Regulated/Accredited Qualification
Qualification Level Level 2
Course type Part Time


This course will enable learners to: � develop an awareness of customer service in health and social care � understand how to communicate effectively in a health and social care setting � understand the needs of customers who access health and social care services � understand teamwork in health and social care settings.

How will it be delivered?

Assessments are internally set and will be a combination of written reports/assignments, presentations and professional discussions.

Your next steps...

Other NCFE level 2 Health and Social Care related qualifications


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