Customer Service in a Health and Social Care Setting
Health, Public Services and Care
What will you be working towards?
Other Regulated/Accredited Qualification
This course will enable learners to:
� develop an awareness of customer service in health and social care
� understand how to communicate effectively in a health and social care setting
� understand the needs of customers who access health and social care services
� understand teamwork in health and social care settings.
How will it be delivered?
Assessments are internally set and will be a combination of written reports/assignments, presentations and professional discussions.
Your next steps...
Other NCFE level 2 Health and Social Care related qualifications