Estate Agent and Property Services | Introduction to Residential Property | Level 3

Retail and Commercial Enterprise

Retail and Commercial Enterprise
Retail and Commercial Enterprise
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What will you be working towards?

Alternative Title NCFE LEVEL 3 ESTATE AGENT AND PROPERTY SERVICES/CUSTOMER SERVICE
Code FE0154-1C
Qualification Type GCE A/AS Level or Equivalent
Qualification Level Level 3
Course type Full Time

Overview

This is a one-year course combining customer services and property services. The property sector continues to grow at a fast pace and offers lots of opportunities.

This course provides an excellent foundation in the skills and knowledge required for a career in this industry, as well as providing valuable work experience with local employers.

As part of the programme of study, you will work towards a Level 2 Award in Sales or Lettings. This nationally-recognised qualification is accredited by Propertymark Qualifications, the UK specialist awarding organisation.

Details

Course content

  • Understanding customers and the customer service environment
  • Resolving customer complaints
  • Customer retention and sales
  • Principles of business
  • Health and safety regulations

As part of the programme of study, you will works towards a Level 2 Award in Sales or Lettings. This nationally-recognised qualification is accredited by Propertymark Qualifications, the UK specialist awarding organisation.

  • Health, safety and security
  • Regulations
  • Practice relating to sales and lettings

Entry requirements

At least four GCSEs grade 4 (C) or above, including English and maths.

If you do not have these grades, you can start on Level 1 Get Started, or Level 2 Business.

Your next steps...

Future careers

On successful completion of the course you could go into the following careers:

  • Local estate agent
  • Overseas estate agent
  • Customer service roles
  • Property expert